Pharmacy Intern - Grad

CVS Health•Austin, TX
•$24 - $42

About The Position

CVS Health Graduate Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for pharmacist responsibilities. Under the direction of a preceptor and District Leader, interns complete a comprehensive training roadmap within 120 days of graduation, learning about store, district, and regional operations, patient safety and error prevention, quality assurance, drug utilization review, and pharmacy professional standards. They support smooth pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Interns follow standard operating procedures, best practices, and effective communication practices, and contribute to a safe, inclusive environment. As their tenure and readiness increase, Graduate Pharmacy Interns take on greater responsibility for pharmacy operations and team support. Duties include following pharmacy workflow procedures, assisting patients and responding to their concerns, offering counseling and answering medical questions under pharmacist supervision when appropriate, handling prescriptions and prescriber communications where allowed by state regulation, supporting inventory activities as permitted by law, and providing additional health services such as immunizations and point-of-care testing when authorized and appropriately trained. Where permissible, interns may complete additional requirements to support vaccine preparation and administration, patient education, informed consent, adverse-reaction response, and documentation. The role requires regular and predictable attendance, including nights and weekends, and completion of required training within designated timeframes. It is a part-time position. The stated pay range is $23.75–$42.00. The application window is anticipated to close on 03/31/2027.

Requirements

  • PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
  • Ability to obtain required pharmacist licensure within the timeframe established by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within designated timeframes.
  • Ability to concentrate on tasks and shift quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy to ensure patient safety.
  • Friendly, helpful customer-service approach; ability to understand patient reactions and respond appropriately.
  • Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately conveying and receiving detailed spoken information.
  • Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and required bottles.
  • Ability to identify challenging patient or colleague interactions and select an appropriate response.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend to move items; and perform close-visual-acuity tasks.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified; pharmacy interns should strive to provide patient immunizations once state regulations are met.
  • Ability to work in the home store and at other market locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete the comprehensive post-graduate training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
  • Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe, accurate prescription fulfillment.
  • Help pharmacy teams provide prompt, safe, accurate prescription service and maintain smooth pharmacy operations.
  • Provide empathetic, personalized patient service at the counter, drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient concerns.
  • Offer counseling, field medical questions, and collect patient medical history under the direct supervision of a licensed pharmacist when appropriate.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
  • Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market to cover shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about vaccines, answer questions, and obtain informed consent.
  • Monitor and respond to adverse vaccine reactions and report events as required by public health requirements.
  • Review and collect patient information and track and document information for applicable patients.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

Ph.D. or professional degree

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