Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory requirements and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role counsels patients, performs pharmacist tasks, supports regulatory compliance and pharmacy operations, processes insurance claims, coordinates with medical providers, and provides retail, clinical, and wellness services. It also contributes to staff training and development, community relationships, pharmacy performance, and communication of corporate health and wellness information.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, in accordance with district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and model customer service best practices.
- Build relationships with valuable customers and promote healthcare services, including consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and accurate dispensing as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, standards, and Good Faith Dispensing requirements and controlled-substance laws.
- Assist the Pharmacy Manager with efficient workflow procedures, role assignments, coordination, and employee suggestions; perform opening, closing, and shift-change duties.
- Maintain knowledge of pharmacy technology, including Intercom Plus, registers, automation, and StoreNET; support users and implement system enhancements to improve productivity.
- Process insurance claims accurately, resolve customer issues and payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analyzing financial and customer-service performance, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
- Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews and help resolve customer issues; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and company training, and pursue professional development.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff on behalf of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
