Pharmacy Intern Grad

Walgreens•Arlington, TX

About The Position

Provides pharmacy consulting services to customers about medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role engages customers, resolves issues, provides medication counseling, and performs pharmacist tasks such as compounding, drug therapy reviews, verification, and medication management. It helps ensure regulatory compliance, accurate prescription and insurance processing, effective pharmacy systems, and delivery of retail, clinical, and wellness services. The position also supports staff hiring, training, coaching, teamwork, professional development, and communication of corporate health and wellness information.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
  • Willingness to obtain pharmacist licensure from the applicable state Board of Pharmacy within the district within 90 days of hire, per district guidelines.
  • Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

  • Greet and assist customers and patients, resolve issues, answer questions, and model customer service best practices.
  • Build relationships with valuable customers by anticipating needs and proactively offering pharmacy and healthcare services.
  • Provide patient counseling on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medications, and over-the-counter products; refer patients to medical providers as needed.
  • Perform pharmacist tasks, including compounding, drug therapy reviews, prescription review and verification, dispensing, and medication management.
  • Ensure pharmacy operations comply with applicable regulations, company policies, standards, and Good Faith Dispensing requirements.
  • Assist the Pharmacy Manager in establishing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
  • Perform pharmacy opening, closing, and shift-change duties.
  • Maintain knowledge of pharmacy technology and systems, support customers and staff, and propose and implement system enhancements to improve productivity.
  • Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
  • Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
  • Provide immunizations, flu shots, diabetes awareness, and other retail, clinical, wellness, and preventive healthcare services.
  • Assist the Pharmacy Manager with analysis of pharmacy financial, customer service, inventory, and asset-protection performance; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
  • Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
  • Partner with Central Pharmacy Operations on customer registration, third-party reviews, and resolving customer issues; conduct virtual product reviews in accordance with company procedures when applicable.
  • Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and foster employee development and teamwork.
  • Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and pursue professional development.
  • Communicate relevant corporate health and wellness services and strategy information to pharmacy staff.
  • Obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
  • Obtain pharmacist licensure from the applicable state Board of Pharmacy within the district within 90 days of hire, in accordance with district guidelines.
  • Be a Certified Immunizer or become an immunizer within 90 days of hire.
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