Pharmacy Intern Grad

Walgreens•Champaign, IL

About The Position

Provides pharmacy consulting services to customers regarding medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role engages customers, answers questions, resolves issues, and builds relationships while promoting healthcare services. It counsels patients on medication use and related concerns; performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management; and supports compliant pharmacy operations. The position also helps coordinate pharmacy staff and workflow, handles opening and closing duties, processes insurance claims, follows up with providers and insurers, and provides retail, clinical, and wellness services. The Pharmacy Intern Grad supports performance analysis, asset protection, inventory management, community outreach, and collaboration with local healthcare providers and Central Pharmacy Operations. It also assists with hiring, training, coaching, and staff development; maintains pharmacy and healthcare knowledge; completes required training and certifications; and communicates relevant health and wellness information to pharmacy staff. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited institution before the start date, pharmacist licensure in the applicable district states within 90 days of hire under district guidelines, and immunizer certification or willingness to become an immunizer within 90 days of hire.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Engage customers and patients, provide assistance, resolve issues, and deliver a positive customer experience.
Build relationships with customers and promote healthcare services, including patient consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications when required by workload.
Ensure pharmacy operations comply with regulations, company policies, and standards, including Good Faith Dispensing requirements and controlled-substance laws.
Assist the Pharmacy Manager in establishing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
Handle pharmacy opening, closing, and shift-change duties.
Maintain knowledge of pharmacy technology and systems, support customers and staff, and propose or implement system enhancements.
Process insurance claims accurately, resolve customer issues and payment rejections, follow up with insurers and providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Provide retail, clinical, wellness, and preventive healthcare services, including immunizations, flu shots, and diabetes awareness.
Assist the Pharmacy Manager with performance analysis, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
Maintain relationships with local healthcare providers and participate in community outreach to promote the pharmacy and support growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures when applicable.
Assist the Pharmacy Manager with staff hiring and training, coach employees, provide constructive feedback, monitor customer service, and support employee development and teamwork.
Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and pursue professional development.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.