Pharmacy Intern Grad

Walgreens•Portland, ME

13d•$34 - $45

About The Position

Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines, company policies, and procedures. Supports pharmacy workflow and assists the Pharmacy Manager in optimizing financial performance, inventory management, and customer experience. The role counsels patients, handles pharmacist duties including medication reviews and management, supports pharmacy operations and compliance, processes insurance claims, coordinates with medical providers, and performs retail, clinical, and wellness services. It also supports staff training and performance, professional development, community relationships, and communication of corporate health and wellness information.

Requirements

Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Engage customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
Model customer service best practices and build relationships with customers by anticipating needs and promoting healthcare services.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager in establishing efficient workflows.
Handle pharmacy opening, closing, and shift-change duties.
Apply Good Faith Dispensing policy requirements and applicable state and federal controlled substance laws when filling prescriptions.
Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; propose and implement productivity enhancements.
Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Provide immunizations, flu shots, diabetes awareness, and other retail, clinical, wellness, and preventive healthcare services.
Assist the Pharmacy Manager with analysis of financial, customer service, asset protection, and inventory performance data, and review KPIs with pharmacy and store leadership.
Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; conduct virtual product reviews in virtual environments according to company procedures.
Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and pursue professional development.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.