Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role provides customer service and counseling, performs pharmacist tasks such as compounding, drug therapy reviews, verification, medication management, and dispensing, and helps ensure pharmacy operations comply with regulations and company standards. It also supports insurance claim processing, communications with prescribers and insurers, clinical and wellness services, pharmacy performance and asset protection, community relationships, employee training and development, and relevant health and wellness communications.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Must be a certified immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and answer questions to provide a positive customer experience.
- Model customer service best practices and develop relationships with valuable customers by anticipating needs and proactively offering healthcare services.
- Counsel patients about medication use, side effects, interactions, contraindications, privacy, generic and lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and accurate dispensing as workload requires.
- Help ensure the pharmacy operates in accordance with regulations, company policies, and standards; support efficient workflows, opening and closing, and shift changes.
- Apply the Good Faith Dispensing policy and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; propose and implement system enhancements.
- Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Perform retail, clinical, and wellness services such as immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager with analyzing pharmacy financial, customer-service, and operational performance data, including asset protection and inventory management; review KPIs with pharmacy and store leadership.
- Build relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist with staff hiring and training, coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain current pharmacy and healthcare knowledge, pursue relevant best practices, and complete required certifications, education credits, and training.
- Seek professional development by monitoring performance, soliciting feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of pharmacy and store leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
