Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulations and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role includes patient counseling, prescription review and dispensing, medication management, insurance claim processing, and coordination with medical providers. It also supports pharmacy operations, including opening and closing duties, compliance, workflow coordination, and the use and improvement of pharmacy technology systems. The position contributes to staff hiring, training, coaching, and development, and builds relationships with the local medical community through outreach and preventive healthcare services. The Pharmacy Intern Grad is expected to maintain pharmacy and healthcare knowledge, complete required certifications and training, pursue professional development, and communicate relevant health and wellness information to pharmacy staff. A Pharm.D. degree and pharmacist licensure must be obtained according to the stated requirements.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm.D.) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in states within the district within 90 days of hire, according to district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Engage customers and patients, answer questions, resolve issues, and provide a positive customer experience.
- Model customer service best practices and build relationships with valuable customers by anticipating needs and promoting pharmacy healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks, including compounding, drug therapy reviews, prescription verification, medication management, and accurate dispensing when required by workload.
- Ensure pharmacy operations comply with applicable regulations, company policies, and standards.
- Assist the Pharmacy Manager in establishing efficient pharmacy procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy elements and applicable state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET, and propose or implement productivity enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Perform retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager in analyzing financial, customer-service, asset-protection, and inventory-management performance; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
- Build relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; conduct virtual product reviews in virtual environments according to company procedures.
- Assist the Pharmacy Manager with staff hiring and training; coach staff, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge by reviewing relevant publications and communications and pursuing practices that enhance performance.
- Obtain required certifications, education credits, and company training.
- Pursue professional development by monitoring performance, seeking constructive feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
