Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports efficient pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves and counsels customers and patients, performs pharmacist duties including medication review and management, and helps ensure the pharmacy operates in compliance with applicable regulations and company standards. It also supports pharmacy staff through hiring, training, coaching, and feedback; maintains pharmacy and healthcare knowledge; and communicates corporate health and wellness information to pharmacy staff.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the start date in the position.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Must be a Certified Immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and answer questions to promote a positive customer experience.
- Model customer-service best practices and build relationships with customers by anticipating needs and proactively offering pharmacy and healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and accurate dispensing of prescribed medications as needed.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; assist with procedures, workflow coordination, opening and closing, and shift changes.
- Apply Good Faith Dispensing policy requirements alongside state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology and systems, support customers and staff using those systems, and propose or implement productivity enhancements.
- Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Perform retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager in reviewing performance data, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
- Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and business growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge and skills through professional reading and company communications; pursue relevant best practices.
- Obtain required certifications, continuing education credits, and company training.
- Seek professional development by monitoring performance, requesting feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
