Pharmacy Intern Grad

Walgreens•Sault Ste. Marie, MI

26d•$34 - $45

About The Position

Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulations and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role counsels patients, performs pharmacist tasks, supports regulatory and operational compliance, and helps resolve prescription and insurance issues. It also contributes to pharmacy staff training and performance, community relationships, pharmacy technology improvements, and ongoing professional development. The position requires obtaining a Doctor of Pharmacy degree before the start date and pharmacist licensure within 90 days of hire, in accordance with district guidelines.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position's start date.
Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
Certified immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet and assist customers and patients, resolve issues, answer questions, and model customer service best practices.
Build relationships with valuable customers and promote healthcare services, including patient consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
Ensure pharmacy operations comply with regulations, company policies, standards, and Good Faith Dispensing requirements, including applicable controlled substance laws.
Assist the Pharmacy Manager in establishing efficient pharmacy workflows, coordinating activities, assigning roles, and soliciting employee suggestions.
Handle pharmacy opening, closing, and shift-change duties.
Maintain knowledge of pharmacy information technology, including Intercom Plus, registers, automation, and StoreNET; support users and propose system enhancements.
Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Assist the Pharmacy Manager with analysis of financial, customer service, asset protection, and inventory performance data; review KPIs with pharmacy and store leadership.
Develop relationships with local healthcare providers and participate in community outreach to promote the pharmacy and support business growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, customer issue resolution, and virtual product reviews where applicable.
Assist with hiring and training pharmacy staff; coach employees, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork, establish expectations, recognize progress, and foster a shared vision among team members.
Maintain pharmacy and healthcare knowledge through journals, company communications, training, certifications, and continuing education.
Pursue professional development, seek feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.