Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines, company policies, and procedures. Supports efficient pharmacy workflow and assists the Pharmacy Manager with optimizing pharmacy financials, inventory management, and customer experience. The role counsels patients, performs pharmacist duties when needed, supports pharmacy operations and compliance, processes insurance claims, coordinates with medical providers, and provides retail, clinical, and wellness services. It also contributes to staff hiring, training, coaching, performance management, professional development, and communication of corporate health and wellness strategies.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve issues, and provide a positive customer experience.
- Model customer-service best practices and build relationships with valuable customers by anticipating needs and promoting healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescriptions when workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager in establishing efficient workflows and coordinating activities.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy requirements and comply with state and federal controlled substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose system enhancements.
- Process insurance claims accurately, resolve payment rejections, follow up with insurance companies and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternative medications and answer provider questions.
- Provide immunizations, flu shots, diabetes awareness, and other retail, clinical, wellness, and preventive healthcare services.
- Assist the Pharmacy Manager with analysis of pharmacy financial and customer-service performance, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
- Maintain relationships with local healthcare providers and participate in community outreach activities.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge through journals, company publications, and communications; pursue relevant best practices.
- Complete required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and pursue professional development with the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
