Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines, company policies, and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role includes customer service and counseling, pharmacist tasks such as compounding and medication management, and support for pharmacy operations, compliance, insurance claims, information systems, and preventive healthcare services. It also assists with staff hiring, training, coaching, performance, and professional development, and communicates relevant corporate health and wellness information to pharmacy staff.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm.D.) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve issues, and answer questions to provide a positive customer experience.
- Model customer-service best practices and build relationships with customers by anticipating needs and proactively offering pharmacy and healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, medication verification, medication management, and dispensing prescriptions as needed.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager in improving workflow and coordinating pharmacy activities.
- Support pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policies and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; propose and implement system enhancements to improve productivity.
- Process insurance claims accurately, address payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analyzing financial, customer-service, asset-protection, and inventory-management performance; review KPIs with pharmacy and store leadership.
- Maintain relationships with the local medical community and participate in outreach activities that promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; conduct virtual product reviews according to company procedures when applicable.
- Assist the Pharmacy Manager with hiring and training staff, coaching employees, providing constructive feedback, monitoring customer service, and fostering employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and pursue professional development and feedback.
- Communicate relevant corporate health and wellness services and strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
