Pharmacy Intern Grad

Walgreens•Bethel, ME

15d•$34 - $45

About The Position

Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role counsels patients, answers medication-related questions, performs pharmacist tasks as needed, supports compliance and pharmacy operations, processes insurance claims, communicates with medical providers, and delivers retail, clinical, and wellness services. It also supports staff hiring, training, coaching, teamwork, professional development, and communication of corporate health and wellness initiatives.

Requirements

Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet and assist customers and patients, resolve issues, and provide a positive customer experience.
Model customer-service best practices and build relationships with valuable customers by anticipating needs and offering relevant services.
Promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and reviewing, interpreting, and dispensing prescriptions as needed.
Help ensure pharmacy operations comply with regulations, company policies, and standards; assist with workflow procedures, role assignments, coordination, and shift duties, including opening and closing.
Apply Good Faith Dispensing policy requirements and applicable state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET, and propose or implement system enhancements.
Process insurance claims accurately, resolve customer issues and payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Assist the Pharmacy Manager with analyzing financial and customer-service performance, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
Maintain relationships with local healthcare providers and participate in community outreach to promote the pharmacy and support growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; conduct virtual product reviews when applicable, following company procedures.
Assist the Pharmacy Manager with hiring and training; coach staff, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork by setting expectations, monitoring and recognizing progress, and fostering a shared vision.
Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and pursue professional development.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.