Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers about effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory requirements, company policies, and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role engages and counsels customers and patients, addresses medication and service questions, and performs pharmacist tasks including drug therapy reviews, medication management, prescription verification, and dispensing. It supports pharmacy operations, regulatory compliance, insurance claim resolution, health and wellness services, community outreach, staff coaching and development, and ongoing professional learning. The position also communicates corporate health and wellness information to pharmacy staff and may support virtual product review according to company procedures.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Must be a certified immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and model customer service best practices.
- Build relationships with customers by anticipating needs and promoting healthcare services, including patient consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with workflow procedures, role assignments, activity coordination, and employee suggestions.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply the Good Faith Dispensing policy and applicable state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, including Intercom Plus, registers, automation, and StoreNET; support customers and staff and propose system enhancements to improve productivity.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with pharmacy performance analysis, financials, customer service, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
- Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; perform virtual product reviews according to company procedures where applicable.
- Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain current pharmacy and healthcare knowledge and skills through professional reading, company communications, and awareness of retail and management practices.
- Complete required certifications, continuing education credits, and company training modules.
- Pursue professional development by monitoring performance, seeking constructive feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
