Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers, including guidance on medication use and interactions and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, customer experience, staffing, and team development. The role includes counseling patients, performing pharmacist tasks, supporting pharmacy operations and systems, processing insurance claims, coordinating with medical providers, delivering retail and clinical services, and participating in community outreach. The intern grad must be willing to obtain a Doctor of Pharmacy (PharmD) degree from an accredited institution before the position's start date, obtain pharmacist licensure in the applicable states within 90 days of hire under district guidelines, and be a certified immunizer or become one within 90 days of hire.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position's start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Certified immunizer or willingness to become an immunizer within 90 days of hire.
- Obtain company-required certifications, education credits, and training.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and model Walgreens customer-service practices.
- Build relationships with valuable customers and support healthcare services such as patient consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients about medication use, side effects, interactions, contraindications, privacy, generic and lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks, including compounding, drug therapy reviews, medication management, and prescription review, interpretation, and dispensing when required by workload.
- Ensure pharmacy operations comply with applicable regulations, company policies, standards, and Good Faith Dispensing requirements, including state and federal controlled-substance laws.
- Assist the Pharmacy Manager in establishing efficient workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
- Handle pharmacy opening and closing and shift-change duties.
- Maintain knowledge of pharmacy technology and systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose and implement productivity enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Deliver retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analyzing financial, customer-service, and operational performance data, including KPIs, asset protection, and inventory management.
- Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews and help resolve customer issues at Well Experience locations.
- In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
- Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge, pursue relevant best practices, and complete required certifications, continuing education, and company training.
- Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness service or strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
