Pharmacy Intern Grad

Walgreens•Moline, IL

7d•$34 - $45

About The Position

The Pharmacy Intern Grad provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare, including immunizations. The role ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. It also supports efficient pharmacy operations and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The position counsels patients, performs pharmacist tasks, supports pharmacy workflow and compliance, resolves insurance and prescription issues, and provides retail, clinical, and wellness services. It also contributes to staff training and development, community relationships, continuing education, and communication of company health and wellness initiatives.

Requirements

Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Engage customers and patients, address questions and issues, and model customer-service best practices.
Build relationships with customers and promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
Perform pharmacist tasks such as compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
Help ensure pharmacy operations comply with regulations, company policies, and standards; assist with efficient workflow, role assignments, activity coordination, and employee suggestions.
Handle pharmacy opening, closing, and shift-change duties.
Follow Good Faith Dispensing policy and applicable state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy technology, including Intercom Plus, registers, automation, and StoreNET, and propose or implement system enhancements.
Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer questions.
Provide retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
Assist the Pharmacy Manager with performance analysis, pharmacy financials, asset protection, inventory management, and KPI reviews with pharmacy and store leadership.
Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; perform virtual product reviews according to company procedures when applicable.
Assist the Pharmacy Manager with staff hiring and training, coaching, constructive feedback, customer-service monitoring, and employee development.
Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and seek professional development and feedback.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.