Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, provides medication counseling, performs pharmacist tasks as workload requires, and supports pharmacy operations, staff development, training, and communications. The position also includes retail, clinical, and wellness services, community outreach, insurance claim follow-up, and maintaining knowledge of pharmacy systems and healthcare developments.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve customer issues, and model customer-service best practices.
- Build relationships with valuable customers by anticipating needs and offering pharmacy and healthcare services.
- Provide medication counseling on proper use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management; review, interpret, and dispense prescriptions when necessitated by workload.
- Ensure the pharmacy operates in accordance with regulations, company policies, and standards.
- Assist the Pharmacy Manager in establishing efficient workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
- Handle pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy requirements and applicable state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information technology, including Intercom Plus, registers, automation, and StoreNET; propose and implement system enhancements.
- Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Perform immunizations, flu shots, diabetes awareness, and other retail, clinical, wellness, and preventive healthcare services.
- Assist the Pharmacy Manager with analyzing financial, customer-service, asset-protection, and inventory-management performance data; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
- Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution for Well Experience locations.
- In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
- Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge by reading relevant journals, company publications, and communications; pursue practices that enhance performance.
- Obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
