Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. Engages customers and patients, resolves questions and concerns, and promotes healthcare services and strong relationships with customers. Counsels patients on medications and related health needs; performs pharmacist tasks such as compounding, drug therapy reviews, verification, and medication management; and supports the pharmacy’s regulatory compliance, workflow, systems, insurance processing, inventory, and community outreach. Assists the Pharmacy Manager with staff hiring, training, coaching, performance, and employee development. Maintains pharmacy and healthcare knowledge, completes required training and certifications, pursues professional development, and communicates relevant health and wellness information to pharmacy staff. The position requires willingness to obtain a Doctor of Pharmacy degree before the start date, pharmacist licensure in the applicable states within 90 days of hire per district guidelines, and immunizer certification or willingness to become an immunizer within 90 days of hire.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm.D.) degree from an accredited educational institution before the start date in the position.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
- Build relationships with valuable customers and promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and dispensing prescriptions as workload requires.
- Help ensure pharmacy operations comply with regulations, company policies, and standards.
- Assist the Pharmacy Manager with efficient pharmacy workflow, including assigning roles, coordinating activities, and soliciting employee suggestions.
- Handle pharmacy opening and closing and shift-change duties.
- Apply Good Faith Dispensing policy requirements and applicable state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information technology, including Intercom Plus, registers, automation, and StoreNET; support customers and pharmacy staff and propose system enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Assist the Pharmacy Manager in analyzing performance data and implementing pharmacy asset-protection and inventory-management procedures; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
- Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution for Well Experience locations.
- In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
- Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision.
- Maintain pharmacy and healthcare knowledge through journals, company publications, and communications; pursue relevant retail and management best practices.
- Obtain required certifications, education credits, and company training; seek professional development and feedback.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
- Obtain a Doctor of Pharmacy degree from an accredited educational institution before the position start date.
- Obtain pharmacist licensure from the applicable Board of Pharmacy in states within the district within 90 days of hire, per district guidelines.
- Be a Certified Immunizer or become an immunizer within 90 days of hire.
Benefits
- Benefits information is available at jobs.walgreens.com/benefits; specific benefits are not listed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
