Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports efficient pharmacy operations and assists the pharmacy manager with financial performance, inventory management, and customer experience. The role delivers customer service and counseling, performs pharmacist tasks including medication management and verification, supports regulatory compliance and pharmacy workflow, processes insurance claims, and coordinates with medical providers and community healthcare professionals. It also contributes to staff training and development, pharmacy performance analysis, community outreach, and communication of company health and wellness strategies.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm.D.) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
- Model customer-service best practices and build relationships with valuable customers by anticipating needs and offering pharmacy and healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and accurate dispensing as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards; support efficient workflow, pharmacy opening and closing, and shift-change duties.
- Apply Good Faith Dispensing policy requirements alongside state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET, and propose or implement productivity enhancements.
- Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the pharmacy manager in analyzing financial and customer-service performance, protecting pharmacy assets, and managing inventory; review KPIs with pharmacy and store leadership.
- Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures when applicable.
- Assist the pharmacy manager with hiring and training, coach staff, provide constructive feedback, monitor customer service, and foster employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge through journals, company publications, communications, and professional development.
- Obtain required certifications, education credits, and company training.
- Communicate relevant corporate health and wellness services and strategy information to pharmacy staff in support of the pharmacy and store managers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
