Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulations and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role counsels patients, answers medication-related questions, performs pharmacist tasks as workload requires, and helps ensure the pharmacy operates according to applicable regulations and company standards. It also supports customer service, pharmacy operations, staff development, training, communications, and community relationships. The position may involve virtual product reviews and collaboration with Central Pharmacy Operations.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
- Must be a Certified Immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, and provide a positive customer experience.
- Model customer service best practices and build relationships with customers by anticipating needs and offering pharmacy and healthcare services.
- Counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer to medical providers as needed.
- Perform pharmacist tasks such as compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications when required by workload.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; assist with workflow procedures, role assignments, coordination, and shift-change duties, including opening and closing the pharmacy.
- Apply Good Faith Dispensing policy requirements and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, support customers and staff, and propose or implement system improvements to increase productivity.
- Process insurance claims accurately, resolve claim issues and payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Perform retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analyzing pharmacy financial, customer-service, and asset-protection performance and with inventory management; review KPIs with pharmacy and store leadership.
- Build relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; conduct virtual product reviews according to company procedures when applicable.
- Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and company training, and seek professional development and feedback.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
