Pharmacy Intern Grad

Walgreens•Damariscotta, ME

19d•$34 - $45

About The Position

Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager in optimizing financial performance, inventory management, and customer experience. The role delivers customer service and patient counseling, performs pharmacist duties including medication management and drug therapy reviews, and helps ensure the pharmacy operates in compliance with applicable laws, regulations, and company standards. It also supports pharmacy staff training and performance, maintains pharmacy and healthcare knowledge, and communicates relevant health and wellness information to pharmacy staff.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the relevant Board of Pharmacy in states within the district within 90 days of hire, per district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, and answer questions to provide a positive customer experience.
Model customer service best practices and develop relationships with valuable customers by anticipating needs and promoting healthcare services.
Counsel patients on medication usage, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
Help ensure pharmacy operations comply with regulations, company policies, and standards; assist with procedures and workflow coordination, including opening, closing, and shift-change duties.
Apply Good Faith Dispensing policy requirements and state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy technology systems, support customers and staff, and propose and implement system enhancements to improve productivity.
Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternative medications and answer provider questions.
Perform retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
Assist the Pharmacy Manager with analyzing performance data, reviewing KPIs, protecting pharmacy assets, and managing inventory.
Build relationships with the local medical community and participate in community outreach to promote the pharmacy and support growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, customer issue resolution, and virtual product reviews where applicable.
Assist the Pharmacy Manager with hiring and training staff, coaching employees, providing constructive feedback, monitoring customer service, and supporting employee development.
Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
Maintain pharmacy and healthcare knowledge through journals, company publications, communications, and pursuit of relevant best practices.
Obtain required certifications, education credits, and company training; seek professional development and feedback.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.