Pharmacy Intern Grad

Walgreens•Cicero, IL

About The Position

Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves and counsels customers and patients, supports pharmacy operations, performs pharmacist tasks as needed, and provides retail, clinical, and wellness services. It also supports staff development, training, communication, and ongoing professional development. The position requires willingness to obtain a Doctor of Pharmacy degree before the start date, pharmacist licensure within 90 days of hire according to district guidelines, and immunizer certification or willingness to become an immunizer within 90 days of hire. The salary range is not provided in the supplied description. The actual hourly salary offered may depend on geography, skills and abilities, education, experience, and other relevant factors. The role will remain open until filled. Walgreens provides a benefits information link and considers qualified applicants with arrest and conviction records. Walgreens is an equal opportunity employer, including disability/veterans.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
  • Willingness to obtain pharmacist licensure from the respective state Board of Pharmacy within the district within 90 days of hire, according to district guidelines.
  • Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

  • Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
  • Build relationships with valuable customers by anticipating needs and offering pharmacy and healthcare services.
  • Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products, and refer to a medical provider as needed.
  • Perform pharmacist tasks such as compounding, drug therapy reviews, verification, and medication management; review, interpret, and accurately dispense prescribed medications when needed.
  • Ensure pharmacy operations comply with regulations, company policies, and standards.
  • Assist the Pharmacy Manager in establishing efficient pharmacy workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
  • Perform pharmacy opening, closing, and shift-change duties.
  • Apply the Good Faith Dispensing policy together with state and federal controlled-substance laws when filling prescriptions.
  • Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose or implement system enhancements.
  • Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits to resolve issues and prevent payment rejections.
  • Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
  • Provide retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
  • Assist the Pharmacy Manager with analyzing pharmacy financial, customer-service, and operational performance data, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
  • Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
  • Partner with Central Pharmacy Operations on customer registration and third-party reviews and help resolve customer issues for Well Experience locations.
  • In virtual environments, conduct virtual product reviews in accordance with company procedures and guidelines.
  • Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and support employee development.
  • Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
  • Maintain pharmacy and healthcare knowledge by reading relevant journals, company publications, and communications; stay aware of retail and management developments and pursue best practices.
  • Obtain required certifications, education credits, and company training, including People Plus Learning modules.
  • Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
  • Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.

Benefits

  • Benefits information is available at jobs.walgreens.com/benefits; specific benefits are not listed in the supplied description.
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