Pharmacy Intern Grad

Walgreens•Eagan, MN

About The Position

Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines, company policies, and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role includes engaging customers, answering medication-related questions, resolving service issues, and promoting healthcare services. It also involves pharmacist tasks such as compounding, drug therapy reviews, medication management, and dispensing prescriptions when needed. The position supports pharmacy operations, regulatory compliance, insurance processing, inventory and asset protection, staff coaching and training, community outreach, and ongoing professional development. The role requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited institution before the position start date, pharmacist licensure in the states within the district within 90 days of hire per district guidelines, and immunizer certification or willingness to become an immunizer within 90 days of hire.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
  • Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

  • Engage customers and patients, offer assistance, resolve issues, and model customer-service best practices.
  • Build relationships with customers by anticipating needs and promoting pharmacy healthcare services, including consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
  • Counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
  • Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and reviewing, interpreting, and dispensing prescriptions when needed.
  • Ensure pharmacy operations comply with regulations, company policies, and standards.
  • Assist the Pharmacy Manager in developing efficient pharmacy workflows, assigning roles, coordinating activities, and gathering employee suggestions.
  • Perform pharmacy opening, closing, and shift-change duties.
  • Apply Good Faith Dispensing policy elements and comply with state and federal controlled-substance laws when filling prescriptions.
  • Maintain knowledge of pharmacy technology, including Intercom Plus, registers, automation, and StoreNET; support users and propose system enhancements.
  • Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
  • Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
  • Assist the Pharmacy Manager with performance analysis, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
  • Build relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
  • Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution for Well Experience locations.
  • In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
  • Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor service, and foster development.
  • Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
  • Maintain pharmacy and healthcare knowledge, pursue relevant best practices, and complete required certifications, education credits, and training.
  • Seek professional development by monitoring performance, soliciting feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
  • Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
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