Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on medication use and drug interactions and offers preventive healthcare services, including immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, counsels them on medication use and health needs, performs pharmacist tasks when required by workload, and supports pharmacy operations, staff development, and community outreach. It also requires maintaining pharmacy and healthcare knowledge, completing company training and required certifications, and communicating relevant corporate health and wellness information to pharmacy staff.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Certified immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and answer questions to support a positive customer experience.
- Model customer service practices and build relationships with customers by anticipating needs and proactively offering services.
- Promote healthcare services, including patient consultations, medication management, drug therapy reviews, immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Counsel patients on medication usage, side effects, interactions, contraindications, privacy, generic and lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and reviewing, interpreting, and dispensing prescriptions when required by workload.
- Ensure pharmacy operations comply with regulations, company policies, standards, and Good Faith Dispensing requirements, including applicable controlled substance laws.
- Assist the Pharmacy Manager in establishing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
- Perform pharmacy opening, closing, and shift-change duties.
- Maintain knowledge of pharmacy technology systems and support customers and staff; propose and implement system enhancements to improve productivity.
- Process insurance claims accurately, follow up with insurers and medical providers, participate in third-party audits, and help resolve payment rejections and customer issues.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Assist the Pharmacy Manager in analyzing pharmacy financial, customer service, and operational performance data, including KPIs, asset protection, and inventory management.
- Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development and teamwork.
- Maintain current pharmacy and healthcare knowledge, complete required certifications, education credits, and company training, and pursue professional development.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
- Obtain a Doctor of Pharmacy degree from an accredited educational institution before the position start date.
- Obtain pharmacist licensure from the applicable state Board of Pharmacy within the district within 90 days of hire, per district guidelines.
- Be a certified immunizer or become one within 90 days of hire.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
