Pharmacy Intern Grad

Walgreens•Clinton Township, MI

21d•$34 - $45

About The Position

Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory requirements, company policies, and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role counsels patients, performs pharmacist tasks as needed, supports pharmacy operations and compliance, and provides retail, clinical, and wellness services. It also contributes to staff training and development, community relationships, performance analysis, and communication of company health and wellness strategies.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Engage customers and patients, offer assistance, resolve issues, and answer questions to support a positive customer experience.
Model customer-service practices and build relationships with valuable customers by anticipating needs and proactively offering services.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and reviewing, interpreting, and dispensing prescriptions when required by workload.
Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with procedures and efficient workflow, including role assignments and shift duties.
Support pharmacy opening, closing, and shift changes.
Apply the Good Faith Dispensing policy alongside state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy technology systems, support customers and staff, and propose and implement system enhancements to improve productivity.
Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Perform retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
Assist the Pharmacy Manager with analysis of performance data, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; in virtual settings, conduct virtual product reviews according to company procedures.
Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor service, and support employee development.
Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
Maintain pharmacy and healthcare knowledge, pursue relevant best practices, complete required certifications, education credits, and training, and seek professional development and feedback.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.