Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on the effective use of medications, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and improving the customer experience. The role serves customers and patients, counsels them on medications and health needs, performs pharmacist tasks and preventive healthcare services, and helps ensure pharmacy operations comply with regulations and company standards. It also supports pharmacy staff hiring, training, coaching, teamwork, performance, and professional development, and communicates relevant corporate health and wellness information to pharmacy staff.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
- Be a certified immunizer or be willing to become one within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
- Build relationships with valuable customers by anticipating needs and promoting healthcare services, including patient consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and accurate review and dispensing of prescriptions as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with procedures and efficient workflow, including role assignments and coordination.
- Handle pharmacy opening, closing, and shift-change duties.
- Apply the Good Faith Dispensing policy and state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose and implement productivity enhancements.
- Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Perform retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager in analyzing financial, customer-service, asset-protection, and inventory-management performance; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
- Maintain relationships with local healthcare providers and participate in community outreach to promote the pharmacy and growth opportunities.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews, help resolve customer issues, and conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision.
- Maintain pharmacy and healthcare knowledge through journals, company publications, and communications; stay aware of retail and management developments and pursue best practices.
- Obtain required certifications, continuing education credits, and company training.
- Monitor personal performance, seek constructive feedback, and pursue professional development with guidance from the Pharmacy Manager and Store Manager.
- Support the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
