Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role includes counseling patients, performing pharmacist duties as needed, supporting pharmacy operations and regulatory compliance, resolving insurance and prescription issues, and delivering retail, clinical, and wellness services. It also contributes to staff training and development, customer service, community relationships, and communication of company health and wellness initiatives.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Engage customers and patients, answer questions, resolve issues, and provide a positive customer experience.
- Model customer-service practices and build relationships with customers by anticipating their needs and offering pharmacy and healthcare services.
- Counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and dispensing prescriptions as workload requires.
- Help ensure the pharmacy operates in accordance with laws, regulations, company policies, and standards.
- Assist the Pharmacy Manager with efficient workflow procedures, role assignments, coordination, and employee suggestions; handle pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing requirements and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology and systems, support customers and staff, and propose or implement system improvements.
- Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager in analyzing pharmacy performance, financial, and customer-service data and implementing asset-protection and inventory-management procedures.
- Review key performance indicators with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
- Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with hiring and training staff, coaching employees, providing constructive feedback, monitoring customer service, and supporting employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Keep pharmacy and healthcare knowledge current through professional reading and company communications, and pursue relevant best practices.
- Obtain required certifications, education credits, and company training.
- Seek professional development through performance monitoring, constructive feedback, and mentoring from the Pharmacy Manager and Store Manager.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
