Pharmacy Intern Grad

Walgreens•Alpena Township, MI
•$34 - $45

About The Position

Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. Supports efficient pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, customer experience, staff performance, and pharmacy operations. The role includes patient counseling, medication management, prescription processing, healthcare services, community outreach, and coordination with pharmacy and medical providers.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
  • Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
  • Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

  • Engage customers and patients, offer assistance, resolve issues, and answer questions to deliver a positive customer experience.
  • Model customer service best practices and build relationships with valuable customers by anticipating needs and offering healthcare services.
  • Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
  • Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and reviewing, interpreting, and dispensing prescriptions when required by workload.
  • Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with procedures and workflow coordination.
  • Perform pharmacy opening, closing, and shift-change duties.
  • Apply Good Faith Dispensing policy elements and comply with state and federal controlled-substance laws when filling prescriptions.
  • Maintain knowledge of pharmacy information systems and propose or implement system enhancements to improve productivity.
  • Process insurance claims accurately, resolve payment issues, follow up with insurers and medical providers, and participate in third-party audits.
  • Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
  • Provide retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
  • Assist the Pharmacy Manager in analyzing performance data, reviewing KPIs, and implementing pharmacy asset-protection and inventory-management procedures.
  • Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
  • Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
  • Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and support employee development.
  • Promote teamwork, establish expectations, monitor progress, recognize contributions, and foster a shared vision.
  • Maintain current pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and pursue professional development.
  • Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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