Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role includes counseling patients on medications and health needs; performing pharmacist duties such as compounding, drug therapy reviews, verification, and medication management; and supporting pharmacy operations, compliance, insurance processing, and customer service. It also involves helping manage pharmacy staff, maintaining professional knowledge and certifications, communicating company health and wellness strategies, and participating in community outreach.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective state Board of Pharmacy within the district within 90 days of hire, in accordance with district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve issues, and model customer-service best practices.
- Build relationships with customers and proactively identify their needs and relevant pharmacy services.
- Counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks including compounding, drug therapy reviews, medication verification, and medication management.
- Review, interpret, and accurately dispense prescribed medications as workload requires.
- Help ensure the pharmacy operates in accordance with regulations, company policies, and standards.
- Assist the Pharmacy Manager in establishing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy requirements and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; support customers and pharmacy staff and propose system enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager with analysis of pharmacy financial, customer-service, asset-protection, and inventory-management performance; review KPIs with pharmacy and store leadership.
- Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution for Well Experience locations.
- In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
- Assist the Pharmacy Manager with staff hiring and training; coach team members, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision.
- Maintain pharmacy and healthcare knowledge, pursue best practices, and complete required certifications, education credits, and training.
- Seek professional development by monitoring performance and requesting constructive feedback, using the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
