Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding effective medication usage, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients by answering questions, resolving issues, providing medication counseling, and promoting healthcare services. It performs pharmacist tasks—including compounding, drug therapy reviews, verification, medication management, and dispensing as workload requires—and helps ensure pharmacy operations comply with applicable regulations and company standards. The Pharmacy Intern Grad supports insurance claim processing, communication with medical providers and insurers, pharmacy systems, asset protection, inventory management, community outreach, staff training and development, and communication of corporate health and wellness initiatives. The position also maintains pharmacy and healthcare knowledge and completes required certifications, education credits, and company training.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm.D.) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, in accordance with district guidelines.
- Must be a Certified Immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve customer issues, answer questions, and model customer-service best practices.
- Build relationships with customers by anticipating needs and proactively offering pharmacy, clinical, wellness, and healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and reviewing, interpreting, and dispensing prescriptions as workload requires.
- Help ensure pharmacy operations comply with regulations, company policies, standards, and Good Faith Dispensing requirements and controlled-substance laws.
- Assist the Pharmacy Manager in establishing efficient pharmacy procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
- Handle pharmacy opening, closing, and shift-change duties.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose and implement system enhancements.
- Process insurance claims accurately, resolve customer issues and payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternative medications and answer provider questions.
- Provide immunizations, flu shots, diabetes-awareness services, and other retail, clinical, wellness, and preventive healthcare services.
- Assist the Pharmacy Manager in analyzing pharmacy financial, customer-service, and operational performance data, and support asset protection and inventory management.
- Review key performance indicators with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
- Develop relationships with local healthcare providers and participate in community outreach to promote the pharmacy and its growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge through journals, company publications, and communications, and stay aware of retail and management developments and best practices.
- Obtain required certifications, education credits, and company training, including People Plus Learning modules.
- Pursue professional development by monitoring performance, seeking constructive feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services and strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Ph.D. or professional degree
