Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulations and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, counsels them on medications and healthcare needs, performs pharmacist duties, supports pharmacy operations and compliance, processes insurance claims, and follows up with medical providers. It also contributes to clinical and wellness services, community relationships, staff training and development, professional learning, and communication of corporate health and wellness information. In virtual environments, the role may conduct virtual product reviews under company procedures.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve customer issues, answer questions, and model customer-service best practices.
- Develop relationships with valuable customers and proactively promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks such as compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist with workflow procedures, role assignments, and coordination of activities.
- Handle pharmacy opening, closing, and shift-change duties.
- Apply the Good Faith Dispensing policy and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET, and propose or implement system enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, suggest alternatives, and answer questions.
- Perform retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager with analysis of financial, customer-service, and operational performance data, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
- Build relationships with local healthcare providers and participate in community outreach.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews where applicable.
- Assist the Pharmacy Manager with hiring and training staff, coaching employees, providing constructive feedback, monitoring customer service, and supporting employee development.
- Promote teamwork by setting expectations, monitoring and recognizing progress, and fostering a shared vision.
- Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and seek professional development and feedback.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
