Pharmacy Intern Grad

Walgreens•Bath, ME
•$34 - $45

About The Position

Provides pharmacy consulting services to customers on the effective use of medications, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports efficient pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role includes counseling patients, performing pharmacist tasks as workload requires, supporting pharmacy operations and staff development, and providing retail, clinical, and wellness services.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
  • Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

  • Greet customers and patients, offer assistance, resolve issues, and answer questions to deliver a positive customer experience.
  • Model customer-service practices and develop relationships with valuable customers by anticipating needs and proactively offering pharmacy and healthcare services.
  • Counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
  • Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and accurate dispensing as workload requires.
  • Ensure pharmacy operations follow regulations, company policies, and standards; assist the Pharmacy Manager with procedures and workflow, including assigning roles and coordinating activities.
  • Perform pharmacy opening, closing, and shift-change duties.
  • Apply the Good Faith Dispensing policy and comply with state and federal controlled-substance laws when filling prescriptions.
  • Maintain knowledge of pharmacy technology systems, support customers and pharmacy staff, and propose and implement system enhancements to promote productivity.
  • Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
  • Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternative medications and answer provider questions.
  • Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
  • Assist the Pharmacy Manager with analysis of pharmacy financial, customer-service, and asset-protection and inventory-management performance; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
  • Develop relationships with local healthcare providers and participate in community outreach to promote the pharmacy and growth opportunities.
  • Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; in virtual environments, conduct virtual product reviews according to company procedures and guidelines.
  • Assist the Pharmacy Manager with staff hiring and training; coach staff, provide constructive feedback, monitor customer service, and foster employee development.
  • Promote teamwork, motivate team members, establish expectations, monitor and recognize progress, and foster a shared vision.
  • Maintain pharmacy and healthcare knowledge and skills through journals, company publications, communications, and pursuit of relevant best practices.
  • Obtain required certifications, education credits, and company training.
  • Seek professional development by monitoring performance, requesting constructive feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
  • Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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