Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients by answering questions, resolving issues, counseling on medications, and promoting healthcare services. It performs pharmacist tasks such as compounding, drug therapy reviews, verification, medication management, and—when workload requires—reviewing, interpreting, and dispensing prescriptions. The position also supports regulatory compliance, insurance claim processing, pharmacy systems, staff training and development, inventory and asset protection, community outreach, and communication of corporate health and wellness information. The successful candidate must be willing to obtain a Doctor of Pharmacy (PharmD) degree before the position start date, obtain pharmacist licensure in the applicable state or states within 90 days of hire under district guidelines, and be a Certified Immunizer or become one within 90 days of hire.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy for states within the district within 90 days of hire, subject to district guidelines.
- Must be a Certified Immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, answer questions, and resolve issues to provide a positive customer experience.
- Model customer-service best practices and develop relationships with customers by anticipating needs and proactively offering services.
- Promote healthcare services, including patient consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and prescription review, interpretation, and dispensing as workload requires.
- Ensure pharmacy operations comply with applicable regulations, company policies, and standards.
- Assist the Pharmacy Manager in establishing efficient pharmacy workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply the Good Faith Dispensing policy and comply with state and federal controlled substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, including Intercom Plus, registers, automation, and StoreNET; support customers and staff and propose system enhancements.
- Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Assist the Pharmacy Manager in analyzing pharmacy financial, customer service, asset protection, and inventory performance data, and review KPIs with pharmacy and store leadership.
- Build relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain current pharmacy and healthcare knowledge and skills through reading, company communications, and pursuit of relevant best practices.
- Obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and pursue professional development with the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
