Pharmacy Intern Grad

Walgreens•Oceanside, CA

18d

About The Position

Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role also involves customer service, patient counseling, pharmacy operations, staff support, professional development, and communication with pharmacy and store teams.

Requirements

Willingness to obtain a Doctor of Pharmacy (Pharm.D.) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, and answer questions to support a positive customer experience.
Build relationships with customers by anticipating their needs and proactively offering pharmacy and healthcare services.
Provide patient consultations and counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
Perform pharmacist tasks, including compounding, drug therapy reviews, medication management, prescription review, verification, and dispensing as workload requires.
Ensure pharmacy operations comply with regulations, company policies, and standards, including Good Faith Dispensing requirements and controlled substance laws.
Assist the Pharmacy Manager with efficient workflow procedures, role assignments, activity coordination, and staff suggestions.
Perform pharmacy opening, closing, and shift-change duties.
Maintain knowledge of pharmacy technology and systems, support users, and propose and implement system enhancements to improve productivity.
Process insurance claims accurately; follow up with insurance companies and medical providers and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Provide retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
Assist the Pharmacy Manager with performance analysis, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
Partner with Central Pharmacy Operations on customer registration and third-party reviews, and help resolve customer issues.
In virtual environments, conduct virtual product reviews in accordance with company procedures and guidelines.
Assist with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork, communicate expectations, recognize progress, and foster a shared vision among team members.
Maintain pharmacy and healthcare knowledge through journals, company publications, communications, and relevant best practices.
Obtain required certifications, education credits, and company training.
Pursue professional development by monitoring performance, seeking feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.