Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. Supports efficient pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, provides medication counseling, performs pharmacist tasks, supports pharmacy operations and compliance, and helps manage pharmacy staff. It also includes preventive healthcare services, community relationship-building, professional development, and communication of company health and wellness information to pharmacy staff.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in states within the district within 90 days of hire, in accordance with district guidelines.
- Certified immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and answer questions to provide a positive customer experience.
- Model customer service best practices and build relationships with valuable customers by anticipating their needs and offering pharmacy and healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards; help establish efficient workflows, assign roles, coordinate activities, and solicit employee suggestions.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy requirements and applicable state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems and technology, including Intercom Plus, registers, automation, and StoreNET; support users and propose system enhancements.
- Process insurance claims accurately, address payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Perform retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analyzing pharmacy financial and customer-service performance, asset protection, inventory management, and KPI reviews with pharmacy and store leadership.
- Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; in virtual environments, conduct product reviews according to company procedures.
- Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, motivate team members, set expectations, monitor and recognize progress, and foster a shared vision.
- Maintain pharmacy and healthcare knowledge and skills through journals, company publications, communications, and pursuit of relevant best practices.
- Obtain required certifications, education credits, and company training.
- Pursue professional development by monitoring performance, seeking constructive feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
