Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports efficient pharmacy workflow and assists the Pharmacy Manager with optimizing pharmacy financials, inventory management, and customer experience. The role includes counseling patients, dispensing and managing medications, supporting pharmacy operations and regulatory compliance, resolving insurance and prescription issues, providing clinical and wellness services, and contributing to customer service and community outreach. It also assists with hiring, training, coaching, and developing pharmacy staff, maintains current pharmacy knowledge and certifications, and communicates relevant health and wellness information to pharmacy staff.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Certified Immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Engage customers and patients, provide assistance, resolve issues, and deliver a positive customer experience.
- Model customer service best practices and develop relationships with valuable customers by anticipating needs and offering pharmacy and healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks including compounding, drug therapy reviews, medication verification and management, and accurate dispensing of prescriptions as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with procedures and efficient workflow, including assigning roles and coordinating activities.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply the Good Faith Dispensing policy and applicable state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems and propose or implement system enhancements to improve productivity.
- Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager with reviewing performance data, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
- Build relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures when applicable.
- Assist the Pharmacy Manager with staff hiring and training, coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain current pharmacy and healthcare knowledge, complete required certifications, education credits, and company training, and seek professional development and feedback.
- Communicate relevant corporate health and wellness services and strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
