Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding the effective use of medications, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, counsels them on medication use and related concerns, performs pharmacist tasks, and helps ensure regulatory compliance and efficient pharmacy operations. It also supports insurance claim processing, provider communication, healthcare services, performance analysis, community relationships, staff training and development, and communication of corporate health and wellness information.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in states within the district within 90 days of hire, per district guidelines.
- Must be a certified immunizer or willing to become one within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
- Model customer service best practices and build relationships with customers by anticipating their needs and proactively offering services.
- Promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescriptions as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist with procedures and workflow coordination.
- Handle pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy requirements alongside state and federal controlled substance laws.
- Maintain knowledge of pharmacy technology systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose productivity enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, suggest alternatives, and answer questions.
- Perform retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager with analysis of pharmacy financial, customer service, asset protection, and inventory performance; review KPIs with pharmacy and store leadership.
- Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews where applicable.
- Assist the Pharmacy Manager with hiring and training staff, coaching employees, providing constructive feedback, monitoring customer service, and supporting employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision.
- Maintain pharmacy and healthcare knowledge through reading, company communications, and pursuit of relevant best practices.
- Complete required certifications, education credits, and company training.
- Pursue professional development by monitoring performance, soliciting feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
