Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified according to regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role counsels patients, performs pharmacist tasks, supports pharmacy operations and compliance, processes insurance claims, coordinates with medical providers, and provides retail, clinical, and wellness services. It also supports staff hiring, training, coaching, teamwork, professional development, community relationships, and communication of corporate health and wellness information.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, subject to district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
- Model customer-service practices and build relationships with customers by anticipating needs and promoting healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks including compounding, drug therapy reviews, medication verification and management, and dispensing prescribed medications when required by workload.
- Help ensure the pharmacy operates in accordance with regulations, company policies, and standards.
- Assist the Pharmacy Manager with procedures and workflow, including assigning roles, coordinating activities, and soliciting employee suggestions; perform opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy requirements and applicable state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, support customers and staff, and propose or implement system enhancements to improve productivity.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide immunizations, flu shots, diabetes awareness, and other retail, clinical, wellness, and preventive healthcare services.
- Assist the Pharmacy Manager with analysis of financial and customer-service performance, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
- Build relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge through journals, company publications, and communications; stay aware of retail and management developments and pursue best practices.
- Obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and pursue professional development with the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
