Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers, including guidance on medication use and drug interactions and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulations and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role includes counseling patients, performing pharmacist tasks, supporting regulatory compliance and pharmacy operations, managing insurance and prescription issues, providing clinical and wellness services, and developing relationships with local healthcare providers and the community. It also supports staff hiring, training, coaching, teamwork, ongoing professional development, and communication of corporate health and wellness information.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm.D.) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in states within the district within 90 days of hire, according to district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer service best practices.
- Build relationships with customers by anticipating their needs and proactively offering healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost alternatives, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and accurate dispensing of prescriptions as workload requires.
- Ensure pharmacy operations comply with applicable regulations, company policies, standards, and Good Faith Dispensing requirements, including controlled substance laws.
- Assist the Pharmacy Manager with efficient workflow procedures, role assignments, activity coordination, employee suggestions, pharmacy opening and closing, and shift-change duties.
- Maintain knowledge of pharmacy technology systems, including Intercom Plus, registers, automation, and StoreNET, and propose or implement system enhancements.
- Process insurance claims accurately, resolve payment rejections, follow up with insurance companies and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternative medications and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analyzing pharmacy financial and customer-service performance, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
- Develop relationships with local healthcare providers and participate in community outreach to promote the pharmacy and growth opportunities.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews, resolve customer issues for Well Experience locations, and conduct virtual product reviews according to company procedures when applicable.
- Assist the Pharmacy Manager with staff hiring and training; coach staff, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain current pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and seek professional development and feedback.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
Benefits
- Benefits information is available at jobs.walgreens.com/benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
