Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers, including guidance on medication use and interactions and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of medications in accordance with regulations and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role includes patient counseling, medication management, prescription review and dispensing, pharmacy operations, insurance claim resolution, communication with medical providers, and delivery of retail, clinical, and wellness services. It also supports staff hiring, training, coaching, and development, and maintains current pharmacy and healthcare knowledge through continuing education and professional development.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Experience performing prescription dispensing activities that demonstrates a strong working knowledge of applicable state and federal controlled-substance laws.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, assist with products and services, resolve issues, and promote a positive customer experience.
- Model customer service best practices and build relationships with valuable customers by anticipating needs and offering pharmacy and healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, medication verification and management, and accurate dispensing of prescribed medications as workload requires.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager in establishing efficient workflows and coordinating activities.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy elements and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, including Intercom Plus, registers, automation, and StoreNET; support staff and customers and propose system enhancements.
- Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager with analyzing financial, customer-service, and operational performance data, including KPIs, asset protection, and inventory management.
- Maintain relationships with local healthcare professionals and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; in virtual settings, conduct product reviews under company procedures.
- Assist the Pharmacy Manager with hiring and training staff; coach team members, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, establish expectations, recognize progress, and foster a shared vision among team members.
- Maintain current pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and pursue professional development.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
