Pharmacy Intern Grad

Walgreens•Morgan Hill, CA

About The Position

Provides pharmacy consulting services to customers regarding medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role includes counseling patients, performing pharmacist tasks, supporting pharmacy operations and compliance, providing preventive healthcare services, and contributing to staff development and customer service. The position also requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited institution before the start date, pharmacist licensure in the applicable states within 90 days of hire per district guidelines, and immunizer certification or willingness to become an immunizer within 90 days of hire.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
Certified immunizer or willing to become an immunizer within 90 days of hire.
Obtain certifications, education credits, and training required by the company.

Responsibilities

Greet and assist customers and patients, resolve issues, answer questions, and model customer-service practices.
Build relationships with valuable customers by anticipating needs and offering pharmacy and healthcare services.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost medications, and over-the-counter products; refer patients to medical providers as needed.
Perform pharmacist tasks, including compounding, drug therapy reviews, medication management, verification, and dispensing when needed by workload.
Ensure pharmacy operations comply with regulations, company policies, and standards.
Assist the Pharmacy Manager in establishing procedures and improving workflow, including assigning roles, coordinating activities, and soliciting employee suggestions.
Handle pharmacy opening and closing and shift-change duties.
Apply Good Faith Dispensing policy requirements and applicable state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy information systems and related technology, and propose or implement system enhancements to improve productivity.
Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
Assist the Pharmacy Manager with analysis of pharmacy financial, customer-service, and operational performance data, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution for Well Experience locations.
In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
Assist with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork, motivate team members, set expectations, recognize progress, and foster a shared vision.
Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and pursue professional development.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.