Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers, including guidance on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies and procedures. Supports efficient pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role combines customer service and pharmacy operations. It includes counseling patients, performing pharmacist duties as workload requires, supporting pharmacy compliance and workflow, processing insurance claims, coordinating with medical providers, and providing retail, clinical, and wellness services. The Pharmacy Intern Grad also supports performance analysis, community relationships, staff hiring and training, team development, and communication of corporate health and wellness information. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited institution before the position start date, obtain pharmacist licensure in the applicable states within 90 days of hire according to district guidelines, and become a certified immunizer or obtain immunizer status within 90 days of hire.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
- Develop relationships with customers by anticipating needs and promoting healthcare services, including consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and reviewing, interpreting, and dispensing prescriptions when workload requires.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with workflow procedures, role assignments, and coordination of activities.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply the Good Faith Dispensing policy and comply with state and federal controlled substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology and systems, including Intercom Plus, registers, automation, and StoreNET; propose and implement system enhancements.
- Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternative medications and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analysis of pharmacy financial, customer-service, asset-protection, and inventory-management performance; review KPIs with pharmacy and store leadership.
- Build relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with hiring and training staff, coaching employees, providing constructive feedback, monitoring customer service, and fostering employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge through professional publications and company communications, and pursue relevant best practices.
- Complete required certifications, education credits, and company training.
- Seek professional development through performance monitoring, constructive feedback, and mentorship from the Pharmacy Manager and Store Manager.
- Communicate relevant corporate health and wellness services and strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
