Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and improving customer experience. The role counsels patients, performs pharmacist tasks when required by workload, supports pharmacy operations and compliance, processes insurance claims, and coordinates with medical providers and the local healthcare community. It also supports staff hiring, training, coaching, performance, and professional development, and communicates relevant health and wellness information to pharmacy staff.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
- Model customer-service best practices and build relationships with valuable customers by anticipating needs and promoting healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medications, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications when required by workload.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist in establishing efficient workflow procedures and perform opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy requirements and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, support customers and pharmacy staff, and propose and implement system enhancements to improve productivity.
- Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with performance analysis, pharmacy financials, customer service, asset protection, inventory management, and KPI reviews.
- Maintain relationships with local healthcare providers and participate in community outreach activities to promote the pharmacy and support growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews in virtual environments according to company procedures.
- Assist the Pharmacy Manager with hiring and training; coach staff, provide constructive feedback, monitor customer service, and foster employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge and skills through reading, company communications, training, certifications, and continuing education.
- Pursue professional development by monitoring performance, seeking feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
