Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines, company policies, and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role counsels patients, performs pharmacist tasks, supports pharmacy operations and compliance, processes insurance claims, coordinates with medical providers, and provides retail, clinical, and wellness services. It also assists with staff hiring, training, coaching, performance management, and professional development, while communicating relevant corporate health and wellness information to pharmacy staff.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
- Build relationships with customers and promote healthcare services, including patient consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks such as compounding, drug therapy reviews, verification, medication management, and reviewing, interpreting, and dispensing prescriptions as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager in establishing efficient workflows, coordinating activities, assigning roles, and soliciting employee suggestions.
- Handle pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy elements and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose or implement system enhancements.
- Accurately process insurance claims, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analysis of financial, customer-service, and operational performance data, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
- Maintain relationships with local healthcare providers and participate in community outreach to promote the pharmacy and growth opportunities.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with hiring and training; coach staff, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, motivate team members, set expectations, monitor and recognize progress, and foster a shared vision.
- Maintain pharmacy and healthcare knowledge through journals, company publications, and communications; pursue relevant best practices.
- Obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and pursue professional development with the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
