Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on the effective use of medications, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role serves and counsels customers and patients, resolves issues, and supports clinical, retail, and wellness services. It performs pharmacist duties such as medication management, drug therapy reviews, prescription verification and dispensing, while ensuring regulatory and company-policy compliance. The position also supports pharmacy operations, staff training and development, performance monitoring, community relationships, and communication of corporate health and wellness information.
Requirements
- Be willing to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Be willing to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, in accordance with district guidelines.
- Be a certified immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
- Build relationships with customers by anticipating needs and promoting healthcare services, including patient consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks including compounding, drug therapy reviews, medication verification and management, and dispensing prescribed medications as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, standards, and Good Faith Dispensing requirements, including applicable controlled-substance laws.
- Assist the Pharmacy Manager in establishing efficient pharmacy procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
- Handle pharmacy opening, closing, and shift-change duties.
- Maintain knowledge of pharmacy technology and systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose system enhancements.
- Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with reviewing performance data, financial results, customer service, asset protection, inventory management, and key performance indicators.
- Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and foster employee development.
- Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain current pharmacy and healthcare knowledge through professional publications and company communications, and stay aware of retail and management developments.
- Complete required certifications, continuing education, and company training.
- Pursue professional development, seek feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
