Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. Supports efficient pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, provides medication counseling, performs pharmacist tasks, supports pharmacy operations and regulatory compliance, and helps deliver retail, clinical, and wellness services. It also supports staff training and development, pharmacy performance, community relationships, and communication of corporate health and wellness strategies.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Must be a Certified Immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve customer issues, and answer questions to support a positive customer experience.
- Model customer-service best practices and build relationships with valuable customers by anticipating needs and proactively offering services.
- Promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescriptions when required by workload.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager in establishing efficient workflow procedures and coordinating activities.
- Handle pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy requirements and state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose productivity enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Perform retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analyzing financial, customer-service, and operational performance data, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
- Develop relationships with local healthcare providers and participate in community outreach activities.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews when applicable, following company procedures.
- Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge through professional reading and company communications, and stay aware of retail and management developments and best practices.
- Obtain required certifications, education credits, and company training; pursue professional development and seek constructive feedback and mentorship.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
