Pharmacy Intern Grad

Walgreens•Moline, IL

About The Position

Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, addresses medication and health-related questions, and supports pharmacy operations. It also contributes to staff development, performance, training, community relationships, and ongoing professional development. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the start date, pharmacist licensure in the relevant states within 90 days of hire per district guidelines, and immunizer certification or willingness to become an immunizer within 90 days of hire.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the start date in the position.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer service best practices.
Build relationships with valuable customers by anticipating needs and proactively offering pharmacy and healthcare services.
Counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist tasks including compounding, drug therapy reviews, medication verification, and medication management.
Review, interpret, and accurately dispense prescribed medications when workload requires.
Ensure pharmacy operations comply with regulations, company policies, and standards.
Assist the Pharmacy Manager with procedures and workflow, including role assignments, coordinating activities, and soliciting employee suggestions.
Perform pharmacy opening, closing, and shift-change duties.
Apply Good Faith Dispensing policy requirements alongside state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy information systems and provide support to customers and staff; propose and implement system enhancements to improve productivity.
Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Perform retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
Assist the Pharmacy Manager with performance analysis, pharmacy financials, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and resolution of customer issues at Well Experience locations.
In virtual environments, conduct virtual product review in accordance with company procedures and guidelines.
Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and foster employee development.
Promote teamwork, set expectations, monitor and recognize progress, and motivate team members.
Maintain current pharmacy and healthcare knowledge through journals, company publications, and communications; stay aware of retail and management developments and pursue relevant best practices.
Obtain required certifications, education credits, and company training.
Monitor personal performance, seek constructive feedback, and pursue professional development with guidance from pharmacy and store managers.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.