Pharmacy Intern Grad

Walgreens•Sioux Falls, MN

About The Position

Provides pharmacy consulting services to customers on the effective use of medications, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role includes customer service and patient counseling, pharmacy operations, medication management, insurance claim processing, healthcare services, community outreach, and support for staff training and development. The Pharmacy Intern Grad is expected to obtain a Doctor of Pharmacy degree before the position start date, pharmacist licensure within 90 days of hire according to district guidelines, and immunizer certification or become an immunizer within 90 days of hire.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the respective state Board of Pharmacy within the district within 90 days of hire, according to district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
Build relationships with customers and promote healthcare services, including consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
Ensure pharmacy operations comply with regulations, company policies, standards, and Good Faith Dispensing requirements.
Assist the Pharmacy Manager in developing efficient workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
Perform pharmacy opening, closing, and shift-change duties.
Maintain knowledge of pharmacy technology and systems, including Intercom Plus, registers, automation, and StoreNET; propose and implement system enhancements.
Process insurance claims accurately, resolve payment rejections, follow up with insurance companies and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternative medications and answer provider questions.
Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
Assist the Pharmacy Manager with pharmacy performance analysis, financials, asset protection, inventory management, and KPI reviews with pharmacy and store leadership.
Maintain relationships with local healthcare providers and participate in community outreach to promote the pharmacy.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution.
In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork, motivate team members, set expectations, recognize progress, and foster a shared vision.
Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and pursue professional development.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.