Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulations and company policies. Supports efficient pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The position serves customers and patients, counsels them on medications and related health needs, performs pharmacist duties, and supports pharmacy operations, compliance, insurance processing, provider communications, and preventive care services. It also assists with staff hiring, training, coaching, performance, and development; maintains pharmacy and healthcare knowledge; pursues required certifications and training; and communicates relevant health and wellness information to pharmacy staff.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in states within the district within 90 days of hire, according to district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and model customer-service best practices.
- Build relationships with customers by anticipating needs and promoting healthcare services, including consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer to medical providers when needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and accurate dispensing of prescribed medications as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist in establishing efficient workflows and coordinate roles and activities.
- Handle pharmacy opening, closing, and shift-change duties.
- Apply the Good Faith Dispensing policy and relevant state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose productivity enhancements.
- Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Perform retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analyzing financial, customer-service, asset-protection, and inventory-management data; review KPIs with pharmacy and store leadership.
- Maintain relationships with local healthcare providers and participate in community outreach to promote the pharmacy and growth opportunities.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews and help resolve customer issues; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge through journals, company publications, and communications; pursue relevant best practices.
- Obtain required certifications, education credits, and company training, including People Plus Learning modules.
- Monitor personal performance, seek constructive feedback, and pursue professional development with the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
