Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with optimizing financial performance, inventory management, and customer experience. The role includes counseling patients, answering medication-related questions, performing pharmacist tasks, supporting pharmacy operations and regulatory compliance, processing insurance claims, coordinating with medical providers, and delivering retail, clinical, and wellness services. It also supports staff hiring, training, coaching, and development; maintains pharmacy and healthcare knowledge; and communicates relevant corporate health and wellness information to pharmacy staff.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Must be a Certified Immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Engage customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
- Model customer-service best practices and build relationships with customers by anticipating their needs and offering pharmacy and healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications when required by workload.
- Ensure pharmacy operations comply with regulations, company policies, and standards.
- Assist the Pharmacy Manager in establishing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
- Handle pharmacy opening and closing and shift-change duties.
- Apply the Good Faith Dispensing policy and applicable state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose productivity enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternative medications and answer provider questions.
- Perform immunizations, flu shots, diabetes awareness, and other retail, clinical, wellness, and preventive healthcare services.
- Assist the Pharmacy Manager with performance-data analysis, financial and customer-service review, asset protection, and inventory management; review KPIs with pharmacy and store leaders.
- Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with hiring and training staff, coaching employees, providing constructive feedback, monitoring customer service, and supporting employee development.
- Promote teamwork, motivate team members, set expectations, recognize progress, and foster a shared vision.
- Maintain pharmacy and healthcare knowledge through journals, company publications, communications, and relevant professional development.
- Obtain required certifications, continuing education credits, and company training.
- Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
