Pharmacy Intern Grad

Walgreens•Battle Creek, MI

25d

About The Position

Provides pharmacy consulting services to customers regarding medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, counsels them on medications and related health needs, performs pharmacist tasks as required by workload, and supports pharmacy operations, compliance, insurance processing, preventive healthcare services, and community outreach. It also assists with staff training and development, pharmacy performance monitoring, and communication of corporate health and wellness information. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited institution before the start date, pharmacist licensure in the applicable states within 90 days of hire per district guidelines, and immunizer certification or willingness to become an immunizer within 90 days of hire.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the start date in the position.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
Certified Immunizer or willing to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, and deliver a positive customer experience.
Build relationships with valuable customers, anticipate needs, and promote healthcare services including consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist tasks such as compounding, drug therapy reviews, verification, and medication management; review and dispense prescriptions when needed by workload.
Ensure pharmacy operations comply with regulations, company policies, and standards.
Assist the Pharmacy Manager in establishing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
Perform pharmacy opening, closing, and shift-change duties.
Apply the Good Faith Dispensing policy and applicable state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy systems and technology, including Intercom Plus, registers, automation, and StoreNET; support customers and staff and propose system enhancements.
Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
Assist the Pharmacy Manager in analyzing pharmacy financial, customer-service, asset-protection, and inventory-management performance; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution for Well Experience locations.
In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
Assist the Pharmacy Manager with staff hiring and training; coach team members, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork, set expectations, monitor progress, recognize contributions, and foster a shared vision.
Maintain pharmacy and healthcare knowledge and skills through professional reading and company communications; pursue relevant best practices.
Complete required certifications, education credits, and company training.
Monitor personal performance, seek constructive feedback, and pursue professional development with Pharmacy Manager and Store Manager support.
Communicate relevant corporate health and wellness services and strategy information to pharmacy staff.
Obtain a PharmD degree from an accredited institution before the position start date.
Obtain pharmacist licensure from the applicable state Board of Pharmacy within 90 days of hire per district guidelines.
Be a Certified Immunizer or become an immunizer within 90 days of hire.